VineTalkVINETALK

Terms of Service

Last updated: May 21, 2025

1. Introduction

These Terms of Service ("Terms") govern your use of the VINETALK ("Service") operated by VINETALK INTERACTIVE PTE. LTD. ("the Company", "we", "us", or "our"). By accessing or using our Service, you agree to be bound by these Terms.

2. Definitions

In these Terms:

  • "Content" refers to any data, text, audio, video, images, or other materials processed through our AI services.
  • "Service" refers to the VINETALK platform and all related services.
  • "User", "you," or "your" means any individual or entity using our services.

3. Eligibility

To use our Service, you must:

  • Be at least 18 years old
  • Have the legal capacity to enter into a binding agreement
  • Not be prohibited from using AI services under applicable laws
  • Not be convicted of a felony
  • Comply with these Terms

4. Subscription and Cancellation

For details on subscription and cancellation, please visit our Subscription Terms.

5. Use of Service and Restrictions

5.1 Acceptable Use

You agree to use our Service only for lawful purposes and in accordance with these Terms. You must not:

  • Use the Service for any unlawful activities or to violate the rights of others
  • Attempt to gain unauthorized access to any part of the Service
  • Use the Service to generate defamatory, obscene, or harmful content
  • Reverse engineer, decompile, or otherwise attempt to extract the Service's source code
  • Interfere with or disrupt the integrity or performance of the Service

5.2 Content Restrictions

You must not use the Service to create, upload, or distribute content that:

  • Infringes on intellectual property rights
  • Contains malware, viruses, or any harmful code
  • Promotes discrimination, prejudice, racism, or violence
  • Is false, misleading, or deceptive
  • Violates any applicable laws or regulations

5.3 Service Limitations

  • We do not guarantee uninterrupted access to the Service.
  • We reserve the right to modify, suspend, or discontinue the Service at any time.
  • The Service is provided "as is," and we make no warranties regarding the accuracy or reliability of results.

6. Intellectual Property

6.1 Our Intellectual Property

The Service, including all software, designs, text, graphics, and other content created by us, belongs to the Company and is protected by intellectual property laws.

6.2 Your Content

  • You retain all rights to the content you input to the Service.
  • By using the Service, you grant us a non-exclusive, worldwide, royalty-free license to use, store, and process your content solely to provide the Service to you.
  • You represent and warrant that you have all the necessary rights to the content you provide and that our use as envisioned by these Terms does not violate any third-party rights.

6.3 AI-generated Content

  • Ownership of AI-generated outputs is determined based on applicable law and the nature of your inputs.
  • You are responsible for ensuring that the use of any AI-generated content complies with applicable laws and third-party rights.

7. Privacy and Data Protection

We collect, use, and protect your personal information as described in our Privacy Policy, which is incorporated by reference into these Terms.

8. Term and Termination

8.1 Term

These Terms will remain in effect until terminated by you or us.

8.2 Your Termination

You may terminate these Terms by canceling your subscription and ceasing to use the Service.

8.3 Our Termination

We may terminate or suspend your access to the Service immediately, without prior notice, for reasons including:

  • Violation of these Terms
  • Engagement in fraudulent activities
  • Failure to pay subscription fees
  • Requirement by law or court order

8.4 Effect of Termination

Upon termination:

  • Your right to access the Service will cease
  • Any outstanding payment obligations will survive
  • Provisions of these Terms which by their nature should survive termination will continue to remain in effect

9. Disclaimers and Limitation of Liability

9.1 Disclaimers

The Service is provided "as is" and "as available," without any express or implied warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, or that any content generated through the Service will be accurate, reliable, or error-free.

9.2 Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, arising from:

  • Your use or inability to use the Service
  • Any content generated through the Service
  • Unauthorized access to or alteration of your data
  • Any other matter relating to the Service

In no event will our total liability under these Terms exceed the amount you paid us in the three months prior to the event giving rise to the liability.

9.3 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply to you. In these jurisdictions, our liability will be limited to the greatest extent permitted by law.

10. Indemnification

You agree to defend, indemnify, and hold the Company, its affiliates, and their respective officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees and costs, arising out of or in any way connected with your use of the Service, violation of these Terms, or infringement of the rights of others.

11. Governing Law and Dispute Resolution

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law principles.

11.2 Dispute Resolution

Any disputes arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good faith negotiations. If such negotiations fail, the dispute shall be finally resolved by arbitration in Singapore in accordance with the Arbitration Rules of the Singapore International Arbitration Centre.

11.3 Class Action Waiver

You and the Company agree that each party may bring claims against the other only in their individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of any material changes by posting the updated Terms on our website or through an email notification. Your continued use of the Service after such modifications signifies your acceptance of the revised Terms.

13. Miscellaneous

13.1 Entire Agreement

These Terms constitute the entire agreement between you and the Company regarding the Service and supersede all prior and contemporaneous agreements, proposals, or representations.

13.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, so that the remaining provisions will continue in full force and effect.

13.3 No Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

13.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may freely assign our rights and obligations under these Terms.

13.5 Contact Information

If you have any questions about these Terms, please contact us at:
Email: info@vinetalk.ai
Address: 18 KAKI BUKIT ROAD 3, #05-17, ENTREPRENEUR BUSINESS CENTRE, SINGAPORE 415978

By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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